AT&T Sucks

I have been trying to get a problem fixed w/ at&t for the past month.

Nov 8th- Spoke w/ 5 customer service reps. The first two disconnected me...
Time spent on the phone, 2 hours 40 minutes
I was suppose to receive a call by Wed Nov 14....
Nov 19th- Spoke w/ 1 customer service rep. Time spent on the phone, 40 min. Was given a case number, was suppose to recieve a call by November 22nd....no phone call.
Nov 22....no phone call.
Nov 29th-Spoke w/ 1 customer service rep. After 40 min on the phone....I was put on hold, and 30 seconds later was at the beginning prompt...

Now, each of these times I was disconnected, I NEVER received a phone call back. Now, that would be ok if they didn't have my phone number, but they do....they have my cell phone number, which I was calling about in the first place.

Needless to say, I am going into a store this coming Wednesday night to speak with a manager. I figure a person can not disconnect me if I am standing in front of them....

I hate at&t....